Is it time to repair or replace your air conditioning system? Making this decision for your home or business involves asking the right questions upfront. Read on for key questions to ask your air conditioning company before signing a contract.

1. How Long Have You Been in Business?

An air conditioning company's experience matters. You want to know they have a proven track record and the knowledge to properly assess your needs. Ask how long they've been servicing systems in your area. Look for at least five years or more in business. This suggests they have established practices and satisfied customers.

2. Are You Licensed and Insured?

Any reputable air conditioning company should have up-to-date licenses and liability insurance. Make sure to ask for proof of both. Licensing shows they are accredited HVAC contractors. And insurance protects you if any onsite incidents or accidents occur. Never hire an air conditioning company that can't provide current licenses and insurance.

3. Do You Offer Detailed Quotes?

Quality air conditioning companies will provide detailed quotes outlining the scope of work, specific costs, timeline, and warranty. Beware of vague quotes that only provide a bottom-line total. Ask for a comprehensive quote upfront, so you can make an informed decision.

4. Do You Have References I Can Contact?

Speaking with past customers is one of the best ways to gauge an air conditioning company's work. Ask for two to three references you can call or email. Inquire about timeliness, quality of work, pricing, and overall customer service. An established company should have no problem providing references.

5. What Training Do Your Technicians Have?

You want qualified HVAC professionals working on your system. Ask about the training and certifications their technicians have. Look for NATE certification along with ongoing education. This validates they are properly trained to inspect, diagnose, repair, and replace air conditioning systems.

Doing your homework when hiring an air conditioning company pays off. These key questions will help you find a reputable company equipped to meet your needs. Be sure to get quotes in writing and check references before signing any contracts. With the right air conditioning partner, you'll stay comfortable all season long. According to This Old House, 52% of American homes use natural gas for space heating, while 48% use it for heating water. If you need help with your air conditioning system or your heating unit, turn to our team at Air Specialty Heating & Air Conditioning. Reach out now to schedule an appointment.